Welcome to sanhetimemachine.com (hereinafter referred to as “we” or “Website”). To ensure your understanding of our shipping policy, the relevant shipping terms are listed here.
- Shipping Range
We provide global shipping services, including the United States and international regions. Shipping restrictions may vary due to specific products, locations or laws and regulations. - Processing Time
Once you complete the order and confirm the payment, we will process your order within 1-3 business days.
Processing time does not include weekends and holidays. - Shipping Cost
Shipping costs vary depending on the destination, order weight and selected shipping method.
The system will automatically calculate and display the shipping cost during checkout. - Shipping Method
We work with multiple shipping partners (such as UPS, FedEx, USPS, etc.) to ensure that your order can be delivered in time. The specific shipping method will be provided for selection at checkout. - Estimated Delivery Time
Depending on the different shipping methods and destinations, the estimated delivery time may vary. Common estimated delivery times are:
Domestic shipping: usually 3-7 business days
International shipping: usually 7-21 business days
Please note that actual delivery time may be delayed due to factors such as weather, holidays, customs inspections, etc. - Order Tracking
Once your order is shipped, we will send a tracking number by email, which you can use to check the delivery status on the shipping partner’s website. - Recipient’s Obligations
The recipient should ensure that the delivery address is accurate. If the package is not delivered due to an incorrect address, the relevant costs are borne by the customer.
When the package is delivered, the recipient must ensure that someone is there to receive it. If no one is there to receive it, the shipping company may reschedule the delivery or send the package back. - Missing or Damaged Packages
If your package is lost or damaged during transportation, please contact us immediately. We will assist you in investigating and resolving the problem.
Please keep all packaging materials for investigation. - Duties and Taxes
For international orders, customs duties, import taxes or other fees may be incurred. These fees are borne by the recipient and we cannot estimate any related fees.
Customers should be aware of the relevant laws and fees of the destination country. - Modification of Shipping Terms
We reserve the right to modify the shipping terms at any time, and all modifications will be posted on the website and will take effect immediately. - Contact Us
If you have any questions about the shipping policy or need further assistance, please contact us at the following:
Email: maritzacadena@sanhetimemachine.com
Phone: 3393993729
Thank you for choosing us and wish you a happy shopping!