Welcome to sanhetimemachine.com. To ensure a clear understanding of our services and products, here are the terms and policies related to our frequently asked questions.

  1. Answers to Frequently Asked Questions
    We understand that there may be various questions during the shopping process. Please check the following frequently asked questions and their answers:

Q1: How to place an order?

A1: You can browse our products, select the products you are interested in, add them to the shopping cart, and follow the checkout process to purchase.

Q2: What payment methods are supported?

A2: We accept a variety of payment methods, including credit cards, debit cards, and some online payment platforms (such as PayPal).

Q3: How long does it take to process an order?

A3: Once the order is placed and the payment is confirmed, your order will usually be processed and shipped within 1-3 business days.

Q4: How to track my order?

A4: When your order is shipped, we will send a tracking number by email, which you can use to check the order status on our shipping partner’s website.

Q5: How to apply for a refund or return?

A5: Please refer to our Refund and Return Policy (which can be found on the website). Generally, you can request a refund within 30 days of receiving the product, provided that the product is unused and in its original condition.

  1. Service Support
    If your question is not answered above, please feel free to contact us at the following methods and our customer service team will be happy to help you:

Email: maritzacadena@sanhetimemachine.com
Phone: 3393993729

  1. Disclaimer
    We will try our best to update and answer frequently asked questions in a timely manner, but we cannot guarantee that all answers to questions are always accurate or complete. If there is any new information or policy changes, we will update them on the website.
  2. Right to Modify
    We reserve the right to modify the terms of this question at any time to reflect our services and business practices. The updated terms will be posted on the website and will take effect on the date of posting.
  3. Contact Us
    If you have any questions or comments about the terms of this question, please feel free to contact us. Thank you for your support and trust in us!